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S.No
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Query
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Reply
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1
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What is One-Time Registration(OTR)?
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Applications for various
Examinations conducted by Staff Selection Commission are required to be
submitted in online mode only at the Official website of SSC Headquarters,
i.e., https://ssc.gov.in.
Thus, the process of
filling online application for the examination consists of two parts:
I. One Time Registration(OTR)
II. Filling of online
Application for the concerned Examination
Hence, candidates are
required to do One-Time Registration by entering basic information of the
candidate.
For further details visit:-
https://ssc.gov.in-----For
Candidates----special instruction-----Instructions for filling
OTR
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2
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Whether basic information
entered during One-Time Registration is saved and can I use the same during
future Examinations?
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Yes. One-time Registration
creates user Account to the Candidate and Registration No. & Password
shall be generated. Candidate can login through Registration No. &
password and can apply for future Examinations for which basic information
shall be auto-filled.
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3
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I forgot the Registration
no. or Password received during one-time Registration. How can I reset the password?
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Candidate can reset his
password by clicking on the “Forgot Password” link available on SSC Website
https://ssc.gov.in
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4
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I am facing issues w.r.t
One-Time Registration(OTR). So whom should I
contact?
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You may contact SSC(HQ) through Toll Free No. 1800 309 3063 (09-30 AM to 06-00 PM Monday to
Friday)
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5
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Can I do corrections in the
basic information that was entered during one-time Registration?
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Yes, it can be done by
logging into user account. But these corrections will not be
reflected or applicable for examinations already applied online. These
changes are applicable to future examinations that shall be applied to by
the candidate. Therefore candidates are advised to verify the basic information
already entered during one-time Registration and then to proceed to Filling
of online Application for the concerned Examination
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02. Queries related to “Filling of online Application for the Examination Notified”
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S.No
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Query
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Reply
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01
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What are the precautions to be taken
while applying through Online for any
Examination
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Candidates must to go through the instructions
given in the Notice of
examination very carefully.
Candidates in their own
interest should submit online applications
much before the closing date and not to wait till the last date
to avoid the
possibility of disconnection/ inability or failure to login to the SSC website on account
of heavy load on the website during the closing days.
The candidates must ensure
that their name, Date of Birth, father’s name
and mother’s name
given in Online Application is strictly as given in the Matriculation Certificates otherwise their candidature may be cancelled at
the time of Document Verification
or as and when it comes into the notice of the commission
Candidates
must ensure that proper Signature as per the specifications mentioned in
the Notice is uploaded during online Application. It may also be ensure
that live photograph is properly
taken and uploaded during online application. Applications with blurred/ illegible Signature; photographs with
Spectacles/Googles/ Cap /too much extra colour/
too close/too dark/too small/ blur/ inverse photo/facing sideways are
liable to be rejected. Specimen of Photographs acceptable/
not acceptable are usually mentioned in concerned Examination Notice and
thus photographs that are not in
accordance with specimen are liable to be rejected.
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02
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How can I do correction in online application form that is already submitted?
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Online application parameters can be corrected/modified by
candidate only through Correction Window that is normally opened after closing date of application.
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03
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Is Correction Window is
available for all
the Examinations notified by SSC?
|
Availability of correction Window is mentioned in the Examination Notice. If no such mention is made in Examination
Notice then there shall not be any Correction Window. Therefore, Candidates are advised to verify their
Basic information before proceeding to Part-II of Application
process i.e. “Filling of online Application for
the concerned Examination”
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04
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How
to do correction in online application
form that is already submitted and also that Correction Window is also closed?
|
Before submission of the corrected application,
candidates must check that they
have filled correct details in each field
of the form. After expiry of ‘Window for Application Form Correction’, no change/ correction/modification will be allowed under any circumstances. Requests received in this regard in any form like Post,
Fax, Email, by hand, etc. shall not be entertained by the Commission and will be
summarily rejected.
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05
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I applied for the
Examination. But, status is shown as “Incomplete” and it is printed on the
application that “Incomplete Application”.
What does it mean?
|
It indicates that fee is
not received by SSC. Status of fee payment can be verified at the “Payment
Status” link provided in the candidate’s login screen
Such applications which
remain incomplete due to non-receipt of fee will be SUMMARILY REJECTED.
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06
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I applied for the
Examination successfully. But, it is printed on the application that
“Application received contents not verified”. How can I know whether my application is
accepted or not?
|
When application is
successfully submitted, it will be accepted 'Provisionally' and status of
the application will be indicated as ‘Application Received (Contents Not Verified)’.
Candidates should take printout of the online Application Form for their
own records. Normally, printout of the 'Application Form' is not required
to be submitted to the
Commission.
Subsequently, the application status is made available on the
website of concerned Regional Office few days before the examination date. Hence,
candidates are advised to visit the website of concerned Regional Office
and SSC HQ regularly for updates and information about the examination.
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07
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Do applications that are
successfully submitted gets rejected for any reason at later stage? How can
I know if my application is rejected for any reason?
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Yes. Online Applications
which are Duplicate, Incomplete applications shall be rejected. Applications with with
illegible/blurred signature; Applications with photographs
that are not in accordance with specimen photographes
mentioned in the Notice of Examination are liable to be rejected.
The application status is made available on the website of SSC(HQ)/ concerned Regional Office few days before the
examination date. Therefore candidates are advised to
visit the website of concerned Regional Office and SSC HQ regularly for
updates and information about the examination.
Applications shall also be
rejected for any other reasons that are mentioned in the Examination
Notice.
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08
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What
to do if a candidate is facing any technical
issues/payment issues while filling online applications
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Please contact concerned Regional Office, through email,
furnishing all requisite details such as error message screenshots/payment
status screenshots etc. Alternatively,
you may contact SSC(HQ) through Toll Free No. 1800 309 3063 (09-30 AM to 06-00 PM Monday to
Friday)
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03. Queries related to Application Status, Examination Centre Status, Admit Cards, Examination Venues etc.
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S.No
|
Query
|
Reply
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01
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Once the
Online Application is submitted by the Candidate, how can candidate
know further updates about the
Recruitment Process?
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Information about
the Examination indicating the time table and City/Centre of
examination for the
candidates will be
uploaded on the
websites of the
concerned Regional/Sub-Regional Office of the
Commission about two weeks
before the date of examination. If any candidate does not find
his/her details on the website of the Commission, one week before the date of examination, he/she must immediately contact the
concerned Regional/ Sub-Regional Office of the Commission with proof of
having
submitted his/
her application
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02
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What is
“concerned Regional
/Sub-Regional Office of the Commission” that
needs to be contacted for
queries related Application Status, Examination Centre Status, Admit Cards, Examination Venues etc.
|
A candidate must indicate the Centre(s) in the online Application Form in which he/ she desires to take the
examination. Details about the Examination Centers and
Regional Offices under whose
jurisdiction these Examination Centres are located can
be found in
the Recruitment notification. Accordingly, for queries
respective Regional
Office may be contacted.
Thus, if the Examination centres opted by the Candidate are located in Lakshadweep, Karnataka & Kerala then Regional Director (KKR),
Staff Selection Commission, 1st
Floor,
“E” Wing, Kendriya Sadan,
Koramangala, Bengaluru,Karnataka-560034
(www.ssckkr.kar.nic.in) may be contacted.
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03
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Once the Online Application Status is
published on the
website of concerned Regional Office, what is the
next step in the Course of Recruitment
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Concerned Regional Office shall publish “Examination Centre/Date Status” on their website through which Candidate will know the City and Date
allotted to him. Only Candidates,
whose application is accepted shall be able to check this Status. If your details are not available at this stage, you may please check whether
your application is accepted or
not through Application
Status link.
Thus, if the Examination centres opted by the Candidate are located in Lakshadweep, Karnataka & Kerala then
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www.ssckkr.kar.nic.in may be visited to know the
Application Status &
Examination Centre/Date Status.
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04
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What is the process for allotting Examination Centre?
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A candidate has to give option for
three Centres, in the order
of priority, within the same region. No request for
change of Centre will be considered later under
any circumstances. Hence, the
candidates should select the Centers carefully and
indicate the same
correctly in their applications.
The Commission will endeavour to accommodate the
candidates in centers opted
by them.The Commission reserves the right
to cancel any
Centre and ask
the candidates of that
Centre to appear from another Centre. Commission
also reserves the right to divert candidates of any Centre to some other Centre to take
the examination.
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05
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How to
change Examination Centre (or) Examination date that is allotted to the
Candidate?
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As per
Commission Policy, Examination Centre/ Examination Date cannot be changed
unless the same are falling common with other examination of Staff
Selection Commission.
Therefore,
Examination Centre/ Examination Date change requests based on their
personal reasons/ their academic reasons i.e. due to Semester Exam, Annual
Exam of candidates shall not be entertained by the Commission.
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06
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How &
when Admit Card
is issued?
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Facility
for download of Admit Cards will be available 3-7 days before the examination on the website of concerned Regional Office. Candidate must
bring printout of the Admission Certificate to
the Examination Hall.
No hard copy
of the Admit Card shall be sent through post.
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07
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How do I know
that Admit Cards
are made available on the website of concerned Regional Office?
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Candidates are
advised to visit
the website of
concerned Regional Office
and SSC HQ regularly for updates and information about the examination.
The Commission also
informs the candidates by Email/SMS about the uploading of
admission certificates in
the website of
its regional offices.
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08
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How to download Admit card?
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Admit Card can be downloaded by entering your
Registration No. & Date of Birth in the link provided by concerned Regional Office.
Thus, if the Examination centres opted by the Candidate are located in Lakshadweep, Karnataka & Kerala then www.ssckkr.kar.nic.in may be visited to download the
Admit Cards.
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09
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What to
do if I am not
able to download the Admit card?
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In case the
candidate has difficulty in downloading the
admission certificate, they can contact the Regional Office either telephonically, in person or through e-mail by providing requisite details i.e. Application form.
Candidate may also
check his Application Status and submit a supporting document(screen shot
of the website) that his application was accepted earlier.
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10
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What are documents that are
to be carried with Admit card and
where can I find other
instructions related to Examination procedures, timings
etc ?
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The documents to be carried with
Admit card and
instructions related to
Examination procedures, timings etc shall be made available with Admit card. Candidate may refer
to the same.
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11
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I have successfully submitted my online application but not finding my details in Application Status or Admit Card etc.
What should I
do?
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If any candidate does not
find his detail on the website of the
Commission, one week before the date of examination, he must immediately contact the Regional Office concerned of
the Commission with
proof of having submitted his application. Failure to do so will deprive him of any claim
for consideration.
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12
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How to correspond with the Commission/ Regional Office in any matter?
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Candidate must write
Registration Number, registered Email-ID and Mobile Number along with
name, date of
birth and name
of the examination, while addressing any
communication to the Commission/ Regional Office. Communication from the candidate not furnishing these particulars shall not be entertained.
As
mentioned at Sl No. 02 above, if the Examination centres opted by the
Candidate are located in Lakshadweep, Karnataka & Kerala then
Regional Director (KKR),
Staff Selection Commission, 1st
Floor,
“E” Wing, Kendriya Sadan,
Koramangala, Bengaluru, Karnataka-560034 (www.ssckkr.kar.nic.in) may be contacted.
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04. Queries related to Persons with Disabilities (PwD) Candidates:-
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S.No
|
Query
|
Reply
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01
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I am a Persons with Benchmark Disabilities (PwBD) will
I get Scribe and Compensatory time
by default?
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In case of persons with
benchmark disabilities (PwBD) in the category of blindness, locomotor disability (both arms
affected-BA) and cerebral palsy, the facility of scribe/ Compensatory time is provided, if desired by
the candidate.
In case of remaining categories of persons with benchmark disabilities (PwBD),
the provision of scribe will be available only on production of a
certificate at the time of examination to the effect that the person concerned has physical limitation to
write, and scribe is essential
to write examination on his behalf, from
the Chief Medical Officer/ Civil Surgeon/ Medical Superintendent of
a Government health care institution as per prescribed
proforma.
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02
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I
am a PwD candidates having Disability less than 40% and having difficulty in writing.
How
can I get Scribe/ Compensatory time?
|
The facility of scribe will
also be provided to PwD candidates having disability less than
40% and having difficulty in writing in pursuance to
OM No. 29-6/2019-DD-III dated 10.08.2022 issued by Department of Empowerment of Persons with Disabilities, Ministry of Social Justice and Empowerment. The
facility will be
provided on production of certificates as per prescribed preforms.
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03
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I want to utilize own Scribe. What
are the precautions to be taken in selecting the
Own Scribe?
|
The candidate will have the discretion of
opting for his
own scribe or to avail the facility of scribe
provided by the Commission. Appropriate
choice in this regard will have to be given by the candidate in the online application form.
In case the candidate opts
for his own scribe, the qualification of
the scribe should be one step
below the qualification of the candidate taking the examination.
If a candidate opts for his
own scribe, in that case, that scribe should
not be a candidate of this examination. If a candidate is detected as assisting another PwBD/ PwD candidate as scribe in
this
examination, then the candidatures of both the candidates will
be cancelled.
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04
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Am I required to furnish the
details of own
Scribe on the
Exam Day?
|
The candidates with benchmark disabilities (PwBD) and candidates
with disabilities (PwD) eligible for scribe and
opting for own scribe shall
be required to submit details of the own
scribe at the
time of examination as per prescribed proforma annexed to Examination Notice.
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In
addition, the scribe has to produce a valid ID proof in original at the time of examination. A photocopy
of the ID proof of the scribe signed by the candidate as well as the scribe will be submitted along with proforma.
If subsequently it is found that the
qualification of the scribe is not
as declared by the candidate, then the candidate shall forfeit his
right to the post and claims relating thereto.
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05
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Whether any
documents are to
be produced subsequent to Examination?
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The PwBD/ PwD candidates who have
availed the facility of scribes/ passage reader and/ or compensatory time
must produce relevant documents for the
eligibility of scribe/ compensatory time at the time of Document Verification.
Failure to produce such supporting documents will lead to cancellation of
their candidature for
the examination.
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05. General Queries related to Recruitment Notices/Vacancies/Results:-
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S.No
|
Query
|
Reply
|
|
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01
|
I have a query
regarding Eligibility Criteria etc mentioned in the Recruitment Notice. To whom
should I address the query?
|
Candidates must go through the requirements of educational qualification, experience, age,
physical and medical standards etc. and satisfy themselves that they are eligible for
the post(s).
The certificates/documents in support of their Educational Qualifications and Caste/Category, etc. shall be
sought at the
time of Document Verification by the
Indenting User Departments/Organizations. Physical and medical standards will be
ascertained by the User Departments after the declaration of result.
Candidates may also note
that they would be required to submit their
certificates/ documents of EQs/ caste/ category, etc. as and when
sought by the
User Department/ Organization. After scrutiny of
the certificates/ documents of EQs/ caste/ category, etc., if any claim made in the application is not
substantiated by certificates/ documents, the candidature of candidate will
be cancelled.
Thus,
it may be noted that the Commission will not undertake detailed scrutiny of applications for the eligibility and other aspects at the time
of written examination and, therefore, candidature will be accepted only
provisionally.
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02
|
When does the Commission
upload its Annual Calendar of Examinations
|
The
Annual Calendar of Examinations of the Commission for the next year is generally
uploaded in the month of September/October of the current year on the SSC
Website. https://ssc.gov.in/
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03
|
When
is the Notice/Advertisement of an Examination issued
|
Tentative
dates of issue of Notices of different Examinations is given in the Annual
Calendar of Examinations. It is therefore requested to visit the website of
SSC regularly.
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04
|
Where can I find the general
details of an Examination like
Scheme of Examination/ Syllabus/Model Questions/ Tentative Vacancies
etc.
|
Please visit For
Candidate tab available on the SSC Website https://ssc.gov.in/
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05
|
Where can I find State Wise/
Zone Wise Vacancies
|
State Wise/
Zone Wise Vacancies are not Collected by SSC. User Departments may be
contacted for State-Wise/Zone Wise Vacancies.
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06
|
On completion of Examination
when does the Results are declared? Where can I find the results once it is
declared?
|
There are no tentative
dates for declaration of Results.
Results shall be declared through website
of SSC in the Notice Board tab. Candidates may check their results at https://ssc.gov.in/ once
the same are declared.
Therefore, Candidates are advised
not to approach Regional Office or any other third person to know about the
Results.
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07
|
When and where can I find
the Answer keys of the Exam conducted by SSC. (or)
I am not able to view response sheet of
the Exam, what should I do?
|
Soon after the completion
of the Examination, Tentative Answer Key(s) along with
Candidates’ Response Sheets(s) are uploaded and only made
available for a specific period on the website of the Commission, which can
be accessed through Candidate Login. Being an online facility, the
candidates may take a print out of their respective Response Sheets, as the
same will not be available after the above specified time limit.
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08
|
Can a candidate represent against
the Tentative Answer keys.
|
Yes. Representations
received from the candidates shall be considered before the Results are
declared.
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09
|
When and where can I find
the Score card
|
Soon after the Results are
published, Commission uploads Final Answer Key as well as Score Card for a
specific period, which can be accessed through Candidate Login
. The Candidates may take a print out of their respective Final
Answer Keys along with respective Question Paper as well as scorecard since
the same will not be available after the above-specified time limit.
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10
|
What action should I take
if, my marks are higher than the cut-off but my name is not appearing in
the final merit list.
|
Please wait for the final Score
Card and then compare your marks with the Cut-off under relevant Category
and Post Codes applied for. Please refer to the Mode of Selection
stipulated in the Exam Notification & write-up of the Results to
understand the Selection process. Still, if it is felt that your name ought
to be in the Merit List, then please approach the Commission by enclosing
your Application Form, Final Marks Mark with proper justification within 01
month from the declaration of final results.
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(B)
Frequently asked Questions(FAQs) on Selection Posts
1. What is Selection Post?
v
Selection Posts are posts for Group ‘B’
Non-Gazetted and Group
‘C’ Non-Technical post
in Ministries/Department under
Government of India
and their Attached/Subordinate Offices. Selection Posts are isolated in
nature (not covered in Open
Examinations).
v
Selection Posts are
filled through Written Examinations, (Objective Type
Multiple Choice Questions) in the Computer Based Mode. Further wherever skill test is prescribed in RR (typing / data entry
/ stenography) for
any post Skill test will also
be conducted for
those who qualify the
written examination.
v
There is no interview for any of the posts.
2. What is the level of examination for
Selection Post?
v
Exams for Selection Posts is held for all the posts
by categorizing the posts on educational level and not on Pay Level or Group
Level.
v
The various categories of posts reported for filling up from Commission’s Recruitment Notice for Selection Posts in a particular Phase
will be divided into three educational
levels of examinations viz., (i) Matric, (ii)
Higher Secondary and (iii) Graduation and above Level.
v
This educational level is based on the
Essential Qualifications prescribed in the
Recruitment Rules for the posts.
3. How to
apply for various Selection Posts?
v
For Recruitment Notice, Exam date and all
important information about various stages
of that recruitment, please check periodically the website of SSC(Hqrs) and
all Regional Offices.
v
Candidates can apply for more than one post in
the same Region/other regions advertised in the Commission’s Recruitment
Notice.
v
Candidates can also
apply for more
than one post
of same educational level in the
same Region/other regions.
v
Separate applications have to be submitted by candidates
for every post as per the Post Code., whether it is of same EQ level or different level.
v
Only one Recruitment Notice is issued every
year for Selection Posts. As per
the instructions given in that Recruitment Notice, candidates are
required to submit the Application Form Online
only within the closing date. Physical
or Offline applications are not accepted by
Commission.
v
All the 09 Regional Offices will advertise the
posts in the Recruitment Notice falling
under their Region with a specific Category Post Code Number. Separate application has to be submitted by the candidate for each
post code he/she wishes to apply for.
v
In order to avoid rejection at a later
stage candidates have
to read all
the conditions in the Examination Notice carefully.
4. How are Admission Certificates issued?
v
Candidates will be issued Admission Certificates based on the Educational Qualification level only
(ie. Matric or Higher Secondary or Graduation and
above).
v
The examination is conducted EQ level wise. A candidate
who apply for multiple post for
Matriculation/Hr. Secondary Level/Graduate Level will have to appear only
once for the
Computer Based Examination of the concerned Level of Examination. Otherwise their candidature will be cancelled for that exam.
v
The Admission Certificate for common candidates who has applied for
various posts, in one Region or
spread across different Regional Offices of Commission, will
be issued by that Concerned
Regional Office in whose
jurisdiction Examination Centres opted (in the
Online Application Form)
by the Candidate are located . Thus,
if the Examination centres opted by the Candidate are
located in Lakshadweep, Karnataka & Kerala then SSC(KKR) shall issue the Admit Card and thus www.ssckkr.kar.nic.in may be visited to download the Admit Cards
5. How many Admission Certificates will be issued for multiple posts
or levels?
Candidates who apply for posts covered under Matric Level
/ Higher Secondary
/ Graduation and above Level will be issued
distinct Admission Certificate for each
level of exam. For example, If a candidate applies for 01 or more
posts under Matric level, 01 or more posts under Higher
Secondary Level and 01 or more
posts under Graduation level, then the candidate will be issued only one Admission Certificate for Matric Level, only one Admission Certificate for Higher Secondary Level and
only one Admission Certificate for Graduation level.
6. Method of
short listing of
candidates for subsequent stages:-
v
Marks obtained by the candidate in the CBE
of a particular Educational Qualification
level will be used for drawing individual merit list for all the posts he
had applied for, under that Educational Qualification level.
v
Although the marks obtained by a candidate
would be the same for all the posts he applied for in that
level, his merit position for every post will depend upon the marks obtained by all
the applicants for
that post.
v
The candidates are required to meet the cut off
marks for the particular level of exam as prescribed
in the Recruitment Notice for
the post (‘unreserved’ or ‘reserved’ post
as applicable) for consideration for the subsequent stages of recruitment ie. skill test , prescrutiny,
document verification.
v
Skill Test, wherever conducted as per
Educational Qualification is of qualifying
nature.
v
A candidate under reserved category (OBC, SC,
ST, EWS) will be considered for unreserved posts
also, if only if
he/she meets the
age limits and
cut off marks prescribed for the
unreserved post.
v
Further, the
number of candidates (meeting the prescribed cut off marks) to be declared qualified for every vacancy
in a particular post, will be in
the ratio of 1:30 if the total
number of vacancies is 05 or less, (ie. for every single vacancy under each category (reserved / unreserved) 30 candidates
will be shortlisted). When the
number of vacancies exceeds 05, in addition to the 150 candidates for the first 05 vacancies, candidates
will be called in the ratio of 1:15 for every additional vacancy. However,
if requisite number of candidates do not meet the cut off marks then the quantum of candidates declared
qualified in CBE will be less than the prescribed ratio.
7. Publishing of
Initial and Final Rejection List in
the website of
SSC(KKR)
v
On declaration of results of qualified candidates in CBE, the
hard copy of application
and documents will have to be sent to concerned
Regional Office to which the post
code belongs. After pre scrutiny
of hardcopy of application and documents, initial Rejection List and
Provisional Eligible List
will be uploaded in the website by that Regional Office.
v
Candidates will be given 10 days
time for representation against rejection. Late received
representations are liable for non consideration
due to administrative factors.
v
After disposal of representation, final
Rejection List and Provisional Eligible List will be uploaded in the website of concerned Regional
Office to which the Post Code belongs.
8. Conduct of Document Verification for Provisionally Eligible candidates
v
Document Verification will
be conducted for
all Provisionally eligible candidates in
that Regional Office/By User Department as mentioned in the Recruitment Notice.
v
Document Verification Schedule and Call letters
for Document Verification will be only
uploaded in website of
the Regional Office where the post
belongs to. Call
letters will
not be sent
by post. Candidates are required to
download the Admit Card for Document Verification.
v
The eligibility of the candidates will be
decided after Document Verification is completed.
v
In case any candidate fail to attend the DV, it
will be presumed that the candidates are not interested in the post
and their candidature will be treated as “CANCELLED”.
9. Final Results of Selection Post
v
As and when the Commission declares the Final
Results for various post codes, the
same will be uploaded in the website of the concerned Regional Office along with details of nomination to User
Department. Only the marks of the
selected candidates will
be indicated in the results. Marks of all
the candidate who
appear in CBE
will be published only after entire Recruitment exercise as per the
Notice is completed in all Regions.
v
The selected candidates may contact User
Department if Offer of appointment is not issued within 03 months
of nomination.
v
Reserve List (if available) will be operated
only if the User Department returns the
dossiers of SL candidates after completing all the formalities due to non- joining, with a request for operating the
RL within the
stipulated time period.
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